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Ford ACM repair without replacing your radio.

This mail-in repair service is for the original Audio Control Module (ACM) in the Ford cars and trucks listed below. The ACM controls radio power, audio output, volume, source selection, and the clock display. By repairing your original module, you save hundreds of dollars compared to a dealer replacement and avoid the programming that comes with installing a different unit. We repair your existing module at the board level and return it ready to reinstall, with no replacement radio and no programming.

You send us your ACM. We repair and return it. This service does not include a replacement radio.

See our audio control module repair collection, or browse all Ford electronics repair services.

Your original ACM returnedPlug-and-play installationBench tested before it ships back
Choose your model below for its covered years, module-identification guidance, and mail-in repair details. Each listing repairs your own ACM rather than supplying another radio.
Ford modelModel years
Ford F-150 ACM repair2009-2014
Ford Fusion ACM repair2013-2020
Ford Flex ACM repair2013-2019
Ford Edge ACM repair2015-2019
Ford Taurus ACM repair2013-2019
Ford Fiesta ACM repair2011-2019
Ford Mustang ACM repair2010-2014
Ford Escape ACM repair2013-2019
Ford Focus ACM repair2011-2018

Not sure which module you have? Call us before ordering.

  • Blinking or flashing clock on the radio display
  • No sound from any audio source
  • Radio does not power on or is completely dead
  • Loud popping, static, or cracking noise from the speakers
  • No volume control, or volume stuck at one level
  • Unable to change audio source (AM/FM, AUX, Bluetooth)
  • Poor or no AM/FM radio reception

Please note: this service does not cover mechanical CD player or CD changer problems, such as reading, loading, or ejecting issues.

A different symptom? Talk with us before sending your ACM.

  1. Board-level diagnosis

    We diagnose the ACM at the board level to identify all failed and weakened components.

  2. Component replacement

    We replace known high-failure components with upgraded parts that exceed the original specifications.

  3. Bench testing

    We test the repaired ACM on the bench to confirm its functions before it ships back to you.

From your vehicle to our bench

How the repair works

A straightforward mail-in process.

  1. Place your order

    Choose this repair service and complete checkout online.

  2. Check your email

    Your confirmation includes packing instructions and our shipping address.

  3. Ship your ACM

    Pack it securely and include your order confirmation in the box. Send the complete unit and do not take it apart.

  4. We repair and return

    Most repairs take 1 business day after arrival. We then ship your ACM back.

After your repair

Lifetime limited warranty

This repair service is backed by a lifetime limited warranty. If the audio control functions of the ACM fail again under normal use, we will repair it again at no charge. The warranty is non-transferable.

What’s excluded

The warranty does not cover failures caused by liquid damage, fire, physical impact, tampering, incorrect installation, vehicle wiring faults, or external shorts. Shipping damage is handled by the carrier when the package is properly insured.

If a unit cannot be repaired

If catastrophic damage or missing components prevent repair, we will contact you with options. A diagnostic or handling fee and return shipping may apply.

Before you order

A few common questions

Am I buying a replacement ACM?

No. This is a mail-in repair service for the ACM you already own. You send it to us, and we repair and return that same unit. No replacement radio is included.

Will my radio need programming after the repair?

No. We repair your original module, so it goes back in without the programming that comes with installing a different unit.

Do you repair CD player problems?

No. This service covers power, sound, source selection, and reception. CD loading, reading, and ejecting problems are mechanical and are not covered.

Does the repair time include shipping?

No. The typical 1-business-day repair time starts after your ACM arrives. Shipping time to and from our facility is additional.

Which Ford ACM service should I order?

Use the model links in the compatibility table to choose the listing for your vehicle. The price is for repair of your original ACM. If your year, module label, or audio equipment is unclear, contact us before ordering.

Does a silent radio always mean the ACM is faulty?

No. Wiring, speakers, external amplifiers, and other audio-system components can also cause a loss of sound. This service covers faults inside the ACM, not every screen, SYNC, or navigation problem. Tell us what still works and which sources are affected if you need help confirming the part.

Not sure if this is your repair?

Tell us your year, model, and symptoms. We’ll help you confirm.

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