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Repair your Taurus radio at the module level.

For a 2013-2019 Ford Taurus with an ACM-related sound, power, or control fault, we offer repair of the original radio module. We work on the circuit board, replace failed components, and bench test the ACM. Your factory unit is returned instead of being exchanged for another radio.

You send us your ACM. We repair and return it. This is a mail-in repair service, not a replacement radio or exchange unit.

Need a different model? Check the Ford ACM repair hub, browse all audio control module repairs, or see our other Ford repair services.

Your original ACM returnedPlug-and-play installationBench tested before it ships back
Use the Taurus year range below together with the label on your ACM. If you are unsure whether the fault is in this module or another part of the audio system, contact us before ordering. We are repairing your unit, not selling a universal-fit radio.
Ford modelModel years
Taurus2013-2019

Describe which radio controls still work. Tell us whether you can change the volume, switch sources, or tune a station. If the controls respond but there is no audio, note which sources you tried. These details are more useful than simply writing ‘radio broken’ and help us understand the fault you want addressed.

  • Blinking or flashing clock on the radio display
  • No sound from any audio source
  • Radio does not power on or is completely dead
  • Loud popping, static, or cracking noise from the speakers
  • No volume control, or volume stuck at one level
  • Unable to change audio source (AM/FM, AUX, Bluetooth)
  • Poor or no AM/FM radio reception

Please note: this service does not cover mechanical CD player or CD changer problems, such as reading, loading, or ejecting issues.

Have a different symptom? Contact us before sending your ACM.

  1. Board-level diagnosis

    We diagnose the ACM at the board level to identify all failed and weakened components.

  2. Component replacement

    We replace known high-failure components with upgraded parts that exceed the original specifications.

  3. Bench testing

    We test the repaired ACM on the bench to confirm its functions before it ships back to you.

Repairing your original ACM can save hundreds of dollars compared with dealer replacement, without fitting and programming a different radio.

From your vehicle to our bench

How the repair works

A straightforward mail-in process.

  1. Place your order

    Choose this repair service and complete checkout online.

  2. Check your email

    Your confirmation includes packing instructions and our shipping address.

  3. Ship your ACM

    Securely wrap the ACM and cushion it inside a sturdy box. Include your order number, phone and email, return address, specific issues, and vehicle year, make, and model. Send the complete unit and do not take it apart.

  4. We repair and return

    Most repairs take 1 business day after arrival. We then ship your ACM back.

After your repair

Lifetime limited warranty

This repair service is backed by a lifetime limited warranty. If the audio control functions of the ACM fail again under normal use, we will repair it again at no charge. The warranty is non-transferable.

What’s excluded

The warranty does not cover failures caused by liquid damage, fire, physical impact, tampering, incorrect installation, vehicle wiring faults, or external shorts. Shipping damage is handled by the carrier when the package is properly insured.

If a unit cannot be repaired

If catastrophic damage or missing components prevent repair, we will contact you with options. A diagnostic or handling fee and return shipping may apply.

Before you order

A few common questions

Can you repair a Taurus ACM with stuck volume or source controls?

ACM-related loss of volume or source control is included in the faults covered by this service. A damaged external switch, wiring fault, or problem in another module needs separate diagnosis; the symptom alone does not identify the cause.

What should I include with my Taurus module?

Include the order number, phone and email, return address, vehicle year and model, and a short description of the problem. Securely wrap and cushion the complete unit. Tell us if the fault is intermittent or changes after the radio has been on for a while.

Will my Taurus radio need programming after repair?

No. We repair and return your original ACM, so it goes back in without the programming required when fitting a different unit.

How long does the repair take?

Repairs typically take 1 business day after your ACM arrives. Shipping time to and from our facility is additional.

Can this fix a fault outside the ACM?

No. Wiring, speakers, external amplifiers, and other modules need their own diagnosis. Tell us which sources and controls work, and contact us before ordering if you are unsure whether the ACM is responsible.

Not sure if this is your repair?

Tell us your year, model, and symptoms. We’ll help you confirm.

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