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Product details

A board-level repair of your original radio.

This mail-in repair service is for the original factory radio in the 2008 to 2016 Dodge and Ram vehicles listed below. We repair power, sound, and reception faults at the board level, then return your original radio so it goes back in without the programming and security issues that come with a replacement.

You send us your radio. We repair and return it. This service does not include a replacement radio.

Learn more about our Radio Stereo repair service and check the compatibility details below before ordering.

Your original radio returnedPlug-and-play installationBench tested before it ships back
Not sure which radio you have? Call us before ordering.
ModelModel years
Dodge Grand Caravan2008-2016
Dodge Challenger2008-2013
Dodge Avenger2008-2012
Dodge Dakota2008-2012
Dodge Durango2008-2012
Dodge Nitro2008-2012
Dodge Charger2008-2010
Dodge Magnum2007-2008
Dodge Caliber2009-2012
Dodge Journey2009-2010
Ram 15002009-2012
Ram 25002010-2012
Ram 35002010-2012
Ram 45002010-2012
  • Radio completely dead with no power
  • No sound from any speakers
  • Poor or no AM/FM reception
  • Audio cuts in and out every few seconds

Please note: this service restores power, sound, and reception. It does not cover CD player or CD changer problems, such as reading or ejecting issues.

A different symptom? Talk with us before sending your radio.

  1. Board-level diagnosis

    We diagnose the radio at the board level to find the failed components.

  2. Component replacement

    We replace failed components and known weak components with upgraded parts.

  3. Power and audio output repair

    We rebuild the internal power and audio output circuits.

  4. Bench testing

    We test power, sound, and reception on the bench before the radio ships back to you.

From your vehicle to our bench

How the repair works

A straightforward mail-in process.

  1. Place your order

    Choose this repair service and complete checkout online.

  2. Check your email

    Your confirmation includes packing instructions and our shipping address.

  3. Ship your radio

    Pack it securely and include your order confirmation in the box. Send the complete unit and do not take it apart.

  4. We repair and return

    Most repairs take 1 business day after arrival. We then ship your radio back.

After your repair

Lifetime limited warranty

This repair service is backed by a lifetime limited warranty. If the audio control functions of the radio fail again under normal use, we will repair it again at no charge. The warranty is tied to your vehicle and is non-transferable.

What’s excluded

The warranty does not cover failures caused by liquid damage, fire, physical impact, tampering, incorrect installation, vehicle wiring faults, or external shorts. Shipping damage is handled by the carrier when the package is properly insured.

If a unit cannot be repaired

If catastrophic damage or missing components prevent repair, we will contact you with options. A diagnostic or handling fee and return shipping may apply.

Before you order

A few common questions

Am I buying a replacement radio?

No. This is a mail-in repair service for the radio you already own. You send it to us, and we repair and return that same unit. No replacement radio is included.

Will my radio need programming after the repair?

No. We repair your original module, so it goes back in without the programming that comes with installing a different unit.

Do you repair CD player problems?

No. This service covers power, sound, source selection, and reception. CD loading, reading, and ejecting problems are mechanical and are not covered.

Does the repair time include shipping?

No. The typical 1-business-day repair time starts after your radio arrives. Shipping time to and from our facility is additional.

Not sure if this is your repair?

Tell us your year, model, and symptoms. We’ll help you confirm.

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