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Repair your original F-150 ACM.

This mail-in repair service is for the original Audio Control Module (ACM) in your 2009 to 2014 Ford F-150. We repair power, sound, and reception faults at the board level, then return your original module so it goes back in without the programming issues that come with swapping modules.

You send us your ACM. We repair and return it. This service does not include a replacement radio.

For another Ford model, use the Ford ACM repair hub. You can also browse all audio control module repairs and our other Ford repair services.

Your original ACM returnedPlug-and-play installationBench tested before it ships back
This range includes 2009, 2010, 2011, 2012, 2013, and 2014 F-150 model years. The service repairs your original ACM rather than providing an interchangeable replacement.
Ford modelModel years
F-1502009-2014

Compatible with most trims, including XL, XLT, STX, FX4, Lariat, King Ranch, and Platinum, that use the standard ACM radio module. Not sure which module you have? Call us before ordering.

  • No sound from any speakers
  • Blinking or flashing clock on the display
  • Radio completely dead and will not power on
  • Loud popping, cracking, or static noise from the speakers
  • Volume cannot be controlled or is stuck at one level
  • Unable to switch between AM/FM, AUX, and other sources
  • Poor or no AM/FM reception

Please note: this service does not cover mechanical CD player or CD changer problems, such as reading, loading, or ejecting issues.

A different symptom? Talk with us before sending your ACM.

  1. Board-level diagnosis

    We diagnose the ACM at the board level to identify the failed and weakened components.

  2. Component replacement

    We replace known high-failure components with upgraded parts.

  3. Power supply and audio output repair

    We rebuild the internal power supply and audio output circuits and reflow weak or cracked solder joints.

  4. Bench testing

    We test the radio functions on the bench before the module ships back to you.

From your vehicle to our bench

How the repair works

A straightforward mail-in process.

  1. Place your order

    Choose this repair service and complete checkout online.

  2. Check your email

    Your confirmation includes packing instructions and our shipping address.

  3. Ship your ACM

    Pack it securely and include your order confirmation in the box. Send the complete unit and do not take it apart.

  4. We repair and return

    Most repairs take 1 business day after arrival. We then ship your ACM back.

After your repair

Lifetime limited warranty

This repair service is backed by a lifetime limited warranty. If the audio control functions of the ACM fail again under normal use, we will repair it again at no charge. The warranty is non-transferable.

What’s excluded

The warranty does not cover failures caused by liquid damage, fire, physical impact, tampering, incorrect installation, vehicle wiring faults, or external shorts. Shipping damage is handled by the carrier when the package is properly insured.

If a unit cannot be repaired

If catastrophic damage or missing components prevent repair, we will contact you with options. A diagnostic or handling fee and return shipping may apply.

Before you order

A few common questions

Am I buying a replacement ACM?

No. This is a mail-in repair service for the ACM you already own. You send it to us, and we repair and return that same unit. No replacement radio is included.

Will my radio need programming after the repair?

No. We repair your original module, so it goes back in without the programming that comes with installing a different unit.

Does the repair time include shipping?

No. The typical 1-business-day repair time starts after your ACM arrives. Shipping time to and from our facility is additional.

How do I confirm my F-150 ACM?

This listing covers the standard ACM for the listed F-150 years and trims. If your truck has factory navigation, unfamiliar audio equipment, or a different-looking module, contact us with a clear label and connector photo before ordering. A year match alone does not identify every component in the audio system.

Not sure if this is your repair?

Tell us your year, model, and symptoms. We’ll help you confirm.

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